Contact Us

When searching for the ideal rugs and runners for your home or office, we understand that numerous questions can arise. This is why we seek to provide answers to the questions that you may have. From our frequently asked questions page (FAQ) to our dedicated pages for delivery information, returns & refunds, and payment issues, we provide several resources to help answer questions that you might have. If you still have questions or queries please contact us by email for a quick response. We've dedicated a number of email addresses in order to provide our customers with exceptional service; in most cases you'll receive a response within the hour.

Email
Enquiries regarding any item
itemenquiry@therugswarehouse.co.uk

Delivery issues
delivery@therugswarehouse.co.uk

Payment issues
payments@therugswarehouse.co.uk

Returns & refunds
returns@therugswarehouse.co.uk

Trade Enquiries
sales@therugswarehouse.co.uk

Telephone
We are happy to take your orders over the phone if you do not wish to provide your details online.

0845 643 6652 (Monday-Friday 10:00-16:00)

Post
Ghoz Bros Limited
70 Salusbury Road
London
NW6 6NU

Showroom (currently closed for refurbishment)
We are now able to invite customers to our showroom at the address below.

70 Salusbury Road
London
NW6 6NU

Viewings are strictly by appointment. If you would like to pay us a visit, please email us at sales@therugswarehouse.co.uk to arrange for an appointment. Please note that we do not have a showroom sample for every rug we offer on this website, so please advise us of the rugs you would like to see during your visit and we will make sure they are available to see.

Click here to Send a message or make an enquiry