Many answers to the questions you may have can be found in our help pages on the left hand side. Our frequently asked questions page (FAQ) is fully comprehensive; in addition we have dedicated pages for delivery information, returns & refunds, and payment issues. If you still have questions or queries, our preferred method of contact is by email as our business model is designed to be most efficient using email communications. We have several dedicated email addresses for the sole purpose of customer service and we endeavour to answer all emails within the hour.
	Enquiries regarding any item itemenquiry@therugswarehouse.co.uk
	Delivery issues & enquiries delivery@therugswarehouse.co.uk
	Payment issues & enquiries payments@therugswarehouse.co.uk
	Returns & refunds returns@therugswarehouse.co.uk
	Trade Enquiries sales@therugswarehouse.co.uk
	Telephone We are happy to take your orders over the phone if you do not wish to pay and provide your details online. 0845 643 6652 (Monday-Friday 10:00-16:00)
	Post Ghoz Bros Limited 50 Rivers House Aitman Drive Kew Bridge Road Brentford Middlesex TW8 0ES
	Showroom We are now able to invite customers to our showroom at the address below. 70 Salusbury Road London NW6 6NU Viewings are strictly by appointment. If you would like to pay us a visit, please email us at sales@therugswarehouse.co.uk to arrange for an appointment. Please note that we do not have a showroom sample for every rug we offer on this website, so please advise us of the rugs you would like to see during your visit and we will make sure they are available to see.