Payment Options

So, you have browsed through our selection, picked a rug (or three) that would look good in your home or office and would now like to proceed with your purchase? As most online retailers, we must receive full payment for your order before it is dispatched to you. Described below are your options on how you can pay for your purchase.

We provide our customers with four payment options that are both safe and secure, so you can rest assured your sensitive information is kept private. Our website is secured by Thawte, a worldwide leader in providing stringent security measures for online retailers. Our payment options make it easy for you to purchase your chosen rugs with minimal hassle.

1.Credit or debit card

You can use your credit or debit card to pay for your item(s). Our payment system is managed by PayPal, which is a very secure way of making payments online (you do not need a PayPal account to use this service). As PayPal will be handling the payment on our behalf, we will not have access to your full credit or debit card information. This is more secure and convenient for customers as private financial details are handled by an internationally recognised legal entity. If you wish, you can find out more about this method of payment at www.paypal.co.uk

2.Personal Cheque

If you do not wish to pay online, please feel free to pay by cheque. Once you confirm your order, you will be provided with all the information needed to make the payment i.e. name to put on the cheque and the address to send the cheque to. Please note that your order will not be dispatched until the cheque funds have cleared. Therefore there may be a slight delay in receiving your order if you chose to pay by cheque.

3.PayPal

PayPal account holders can choose to pay using their account, all it takes is three clicks. Even if you do not have a PayPal account, you can always register for one and complete your checkout. This method of payment is preferred by a large number of small businesses but also used internationally by many large retailers. If you wish to find out more about PayPal payments, you can find out more about this method of payment at www.paypal.co.uk

4.Bank transfer (available on request)

Finally, if a bank transfer is your preferred payment method, please call us or message us (see Contact Us page for details), noting the rug(s) you would like to purchase. We will send you a pro forma invoice for your order to your nominated email address. Bank details and your order reference will be included in your invoice. Please make sure you use your order reference as your payment reference so that we can quickly allocate your payment to your order. Your order will be placed once your payment is received. Please note that your order will not be processed until the funds are in our account. Unfortunately, it is not currently possible to place an order online with bank transfer as the payment option. Therefore, please contact us to place orders if you would like to pay using a bank transfer method.